FAQ

1. How can I place an order?

  • Simply browse our website, select the items you love, choose your size, and add them to your cart. Proceed to checkout, provide your shipping details, and complete the payment process.

2. What payment methods do you accept?

  • We accept major credit cards, debit cards, and other secure payment methods, such as PayPal, After Pay, & Shop Pay. Your financial information is always kept confidential and secure.

3. Is it safe to shop on your website?

  • Absolutely! We take the security of your personal information seriously. Our website is equipped with SSL encryption to ensure a safe and secure shopping experience.

4. How can I track my order?

  • Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your order's status and estimated delivery date.
  • PLEASE NOTE: All orders placed on Friday will be processed the following Monday. Orders are not processed over weekends or holidays 

5. What is your return policy?

  • We want you to be completely satisfied with your purchase. However in the event you need to return or exchange an item you can do so within 7 days of delivery date. Check our full detailed return policy on our website for information on returns, exchanges, and refunds.

6. Do you offer international shipping?

  • Unfortunately at this time we do not ship outside of the US and its outlying territories. Check back with us for updates on international shipping! 

8. Can I change or cancel my order after it's placed?

  • Unfortunately, once an order is placed, we cannot guarantee changes or cancellations. Please review your order carefully before completing the purchase. Contact our customer service for assistance. 

9. How do I contact customer support?

  • If you have any questions, concerns, or need assistance, please contact our customer support team through the "Contact Us" page on our website or email us at ambrosiaboulevard@gmail.com

10. Are gift cards available?

  • Unfortunately not at this time. Please check back for an update on gift cards! 

11. How can I stay updated on new arrivals and promotions?

  • Stay in the loop by subscribing to our newsletter. You'll receive updates on the latest arrivals, exclusive promotions, and special offers.

If you have any additional questions or concerns, feel free to reach out to our customer support team. Thank you for shopping with Ambrosia Boulevard ! 

 

Happy Shopping !!